Customer Support Specialist
3.7
Töötajate arv: 20–50
Põhitegevusala: Andmetöötlus, andmekorraldus, andmevahendus jms tegevus
Alates 1900 €Turuvahemik: 1750–2400 €
Responsibilities
Providing first-line support and advice to customers via email and chat, resolving requests promptly and professionally, and explaining technical features in simple terms. Gathering customer feedback and recurring insights and sharing them with product and sales teams to improve the platform and its processes.
Requirements
- Customer service experience
- Customer support software
- Help desk tools
- Estonian language
- English language
- Russian language
Employer offers
- Hybrid workplace
- Wellness budget
- Personal occasion days off
- Extra vacation days
- Training budget
- Health insurance