Tagasi tulemustesse

Client Success Manager Team Lead

4.3
Wallester AS

Tallinn

Avaldati 2 päeva tagasi

Töötajate arv: 100–250

Põhitegevusala: Muud mujal liigitamata finantsteenuste abitegevusalad, v.a kindlustus ja pensionifondid

Palk täpsustamataTuruvahemik: 2100–3250 €

Responsibilities

Leading and developing the client success (CRM) team, setting priorities, monitoring KPIs and coordinating client servicing processes across departments. Handling escalated client matters and improving client management workflows to maintain a consistent client experience across payment and card solutions.

Requirements

  • Team leadership experience
  • B2B fintech experience
  • Client portfolio management
  • Payment and card products
  • KYC/AML knowledge
  • CRM platforms
  • Pipedrive
  • ClickUp
  • MS Excel
  • English and Russian

Employer offers

  • Medical insurance
  • Referral program
  • Stebby
  • Company events
  • Free parking

Vaata lisaks

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