Customer Support Specialist
2.1
Töötajate arv: 1000+
Põhitegevusala: Muude mujal liigitamata finantsteenuste osutamine, v.a kindlustus ja pensionifondid
2025–2325 €Turuvahemik: 1800–2450 €
Responsibilities
Handling complex customer cases and providing expert-level support across email, phone, and chat, including escalations to specialized teams, peer support for colleagues, and feedback on processes and product health.
Requirements
- Customer support experience
- Fintech experience
- Multi-channel support
- Chat support
- Typing 45 WPM
- English C1
- Work authorization Tallinn
Employer offers
- RSUs
- Flexible working model
- Self-development budget
- Paid sabbatical leave
- 28 days vacation
- Me days
- Volunteer day