CS Operations Agent - Norwegian speaker
4.8
Töötajate arv: 500–1000
Põhitegevusala: Muud infotehnoloogia- ja arvutialased tegevused
Palk täpsustamataTuruvahemik: 1750–2400 €
Responsibilities
Resolving customer inquiries across chat, email, and voice for rides, orders, rentals, accounts, payments, and cancellations while following policies, tagging tickets accurately, and flagging process or tooling gaps. Maintaining product knowledge across services and collaborating with team leads and peers to support smooth operations.
Requirements
- Norwegian B2
- English C1
- Customer support experience
- Complex case handling
- Analytical skills
- Investigative ability
- Attention to detail
- Documentation standards
Employer offers
- Stock options
- Wellness perks
- Paid sabbatical
- Company events
- Hybrid work