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CS Operations Agent - Norwegian speaker

4.8
Bolt Technology OÜ

Tallinn

Avaldati 24.09 • Aegub 07.10

Töötajate arv: 500–1000

Põhitegevusala: Muud infotehnoloogia- ja arvutialased tegevused

Palk täpsustamataTuruvahemik: 1750–2400 €

Responsibilities

Resolving customer inquiries across chat, email, and voice for rides, orders, rentals, accounts, payments, and cancellations, following internal workflows and ticket tagging standards, and proactively flagging process or tooling gaps.

Requirements

  • Norwegian B2
  • English C1
  • Customer support experience
  • Complex case handling
  • Analytical skills
  • Investigative ability
  • Attention to detail
  • Documentation standards

Employer offers

  • Stock options
  • Wellness perks
  • Paid sabbatical
  • Company events
  • Hybrid model

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