Tagasi tulemustesse

Onboarding Operations Tech Lead

4.8
Twilio Estonia OÜ

Ameerika Ühendriigid

Avaldati 2 päeva tagasi Aegub 20.10

Töötajate arv: 100–250

Põhitegevusala: Programmeerimine

Palk täpsustamata

Responsibilities

Leading operational execution and architecting risk and workflow strategies for global onboarding, including building SOPs, SLAs, and governance, translating operational data into automated workflows, partnering with Product and Engineering on platform controls and verification checks, optimizing performance metrics, managing high-stakes escalations, and mentoring team members.

Requirements

  • Business or technology degree
  • Operations experience
  • Customer onboarding experience
  • Program management
  • Cross-functional projects
  • SQL
  • Looker
  • Tableau
  • Snowflake
  • KYC compliance

Employer offers

  • Generous time off
  • Company breaks
  • Healthcare programs
  • Mental health programs
  • Paid parental leave
  • Adoption fertility funding
  • Retirement savings
  • Equity

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