Tagasi tulemustesse

Customer Success Manager

perfectlive

Tallinn

Avaldati 21.09

Palk täpsustamata

Responsibilities

Owning the end-to-end client experience for high-net-worth clients, acting as their single point of contact and coordinating the service team on preferences, priorities and complex requests. Developing customer retention and cross-selling processes, monitoring client profiles and gathering post-task feedback to improve service.

Requirements

  • Fluent Russian
  • Fluent English
  • Spanish
  • Client-facing experience
  • VIP account management
  • Luxury travel consulting
  • Senior sales experience
  • International clients
  • Customer retention
  • Cross-selling

Employer offers

  • Remote work
  • Flexible work
  • Long-term opportunity

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