Palk täpsustamata
Responsibilities
Providing first-level deskside and remote support for desktop, laptop, printer, and peripheral issues, handling incidents and service requests through ITSM tools, and performing device setup, IMAC activities, basic Active Directory administration, and network troubleshooting.
Requirements
- Windows
- Microsoft Office
- Outlook
- Active Directory
- ServiceNow
- ITSM tools
- Desktop imaging
- VPN support
- Wi-Fi troubleshooting
- ITIL