Customer Support Operations Agent - Swedish speaker
4.8
Töötajate arv: 500–1000
Põhitegevusala: Muud infotehnoloogia- ja arvutialased tegevused
Palk täpsustamataTuruvahemik: 1750–2400 €
Responsibilities
Handling customer inquiries via chat, email, and voice, resolving issues related to rides, orders, rentals, accounts, payments, and cancellations while following internal workflows and service-level targets.
Requirements
- Swedish B2
- English C1
- Written communication
- Verbal communication
- Analytical ability
- Investigative ability
- Attention to detail
- Documentation standards
- Customer support experience
- Complex case handling
Employer offers
- Stock options
- Wellness perks
- Paid sabbatical
- Company events
- Hybrid model