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Customer Support Operations Agent - Swedish speaker

4.8
Bolt Technology OÜ

Tallinn

Avaldati 28.09

Töötajate arv: 500–1000

Põhitegevusala: Muud infotehnoloogia- ja arvutialased tegevused

Palk täpsustamataTuruvahemik: 1750–2400 €

Responsibilities

Resolving customer inquiries across chat, email, and voice for rides, orders, rentals, accounts, payments, and cancellations while adhering to policies and service-level targets, and maintaining accurate ticket tagging and process feedback.

Requirements

  • Swedish B2
  • English C1
  • Customer support experience
  • Analytical skills
  • Attention to detail
  • Hybrid work 12 days

Employer offers

  • Stock options
  • Wellness perks
  • Paid sabbatical
  • Company events
  • Hybrid work

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